Support Operations Department

The Support Operations Department includes an elite group of ambitious visionaries who want to make the impossible possible

Since the beginning of our work, we have been keen to distribute tasks and responsibilities to create an effective work environment based on modern concepts in managing law firms and creating an environment

It encourages motivation and innovation, ensuring the quality of the final outputs of our work and services provided to customers through two main departments.

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The story and tasks of the Support Operations Department: -

Before launching our work through this ambitious team
We drew our identity, developed our plan, and defined our tasks
Because our vision is exceptional and we aspire to make an impact, we decided to designate the tasks of our departments as (operations), so that each of our departments would serve as a command center.

Through which the tasks and work assigned to it are controlled, and because our specific work and goals take the nature of operations and not traditional work

Therefore, we decided that the department corresponding to the legal operations (main business) would be the Support Operations Department

As the first law firm to establish a support operations department in its organizational structure.

This section can be given a name
Logistical support

Manages and Supervises the Department

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EBTEHAJ M ALHARBI

ابتهاج محمد الحربي

COO

Projects

– Developing the CX client experience in the law firm sector
– Preparing and implementing draft marketing plans
– Preparing and developing internal business models

Certifications

– Bachelor’s degree in Islamic Studies
– Diploma in English Language
– Member of the CX Customer Experience Association

Experts

Support Operations Specialist (May-October) 2022 –
Support Operations Manager since October 2022 –

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Raghad A Al-Qarni

رغد عبدالرحمن القرني

Support operations specialist

Certifications

– Bachelor’s in Public Administration (Organization and Administrative Development)

Experts

Market research specialist –
Conduct market research and data analysis –
Create comprehensive market reports –
Competitor analysis and market dynamics –
Use data analysis and visualization techniques –

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